According to the Daily Mail, a computer error at Barclays left a couple a stunning £100 billion overdrawn, in two £50 billion transactions. Again perhaps this is my computer-oriented upbringing, but perhaps some unit testing and sanity checking of the software looking after peoples’ money should be in order? Some part of the system should have flatly refused to process a debit of that amount of money - assuming it to either be some very badly hidden fraud, a typo or a technical glitch - without explicit permission from a human somewhere. It’s simple design people - use it!
As for the £10 compensation they’ve been offered, I would personally ask for £100,000. It’s only a millionth of the amount of error.
