Today I received an email from the SU. Nothing unusual there, it was telling me about interesting things I could do as a Student Rep.
This email had two attachments. Again, nothing too special - attachments are good and explained more details about a couple of the opportunities.
The attachments were a .docx and a .doc - bad.
The assumption is clearly that everybody has a piece of software which can read those file formats. A .doc isn’t too bad, since it’s a standard for Word, but very few people have upgraded to the Word 2007 needed to read the .docx format. Even worse, both formats kinda assume you are either using Windows and have a copy of Office, or have bothered to download something like OpenOffice (which can read both formats).